Frequently asked questions
There's a good chance your question is in there, you'll get an answer right away!
How do I change my order?
What is the status of my order?
I haven't received my package. What now?
What is the delivery time?
What are the delivery costs?
How can I exchange or return a product?
Are there any return costs?
When will the money be back in my account after a return?
What is the warranty period?
Can I get my product repaired?
How can I become a sales point?
How do I order as a dealer?